TikTask is owned and operated by Eranix LLC FZ. References to "TikTask" include its parent company, directors, officers, employees, and affiliates. TikTask is a neutral technology platform only. We do not provide services, do not employ providers, and do not control how services are performed. All services are provided by independent providers on an "as-is" basis.

You must be at least 18 years old and legally capable of entering into contracts.

You must provide accurate information and keep your account secure. TikTask may suspend or terminate accounts for violations, fraud, or abuse.

Customers may: • Post tasks • Book providers • Communicate through the platform • Pay securely through TikTask Providers may: • Offer services • Create listings • Accept bookings • Get paid through TikTask Providers control their own pricing, methods, tools, and schedules.

• TikTask charges a Connection Fee to customers • TikTask charges a Service Fee to providers • Payments are held in escrow for safety • Funds are released when the task is marked complete or after 48 hours without dispute • TikTask is not a bank or financial institution.

Cancellation and no-show rules are shown clearly in the booking interface and apply to all bookings made through TikTask.

Disputes must be raised within 48 hours of task completion. TikTask reviews evidence and decides whether payment is released, partially refunded, or fully refunded. This decision is final for platform purposes.

Users must not post or perform illegal, hazardous, fraudulent, or licensed work without proper permits.

Users are responsible for reviews they post. TikTask may remove content that violates policy or law. Appeals: appeals@tiktask.ph

Users grant TikTask permission to use uploaded content for platform operations. IP complaints: legal@tiktask.ph

• TikTask provides no insurance • Users accept the risks of meeting others and allowing services at their premises • Providers must obtain their own insurance

Providers are independent contractors, not employees. They receive no employment benefits and may work for others.

TikTask does not sell user data. Data is handled under our Privacy Policy in compliance with the Philippine Data Privacy Act of 2012 (RA 10173).

Payments for tasks initiated on TikTask must not be made outside the platform.

To the maximum extent permitted by law, TikTask's liability is limited to the greater of: • PHP 10,000, or • Three (3) times the transaction value TikTask is not liable for indirect or consequential damages.

You agree to indemnify TikTask and its parent company from claims arising from your use of the platform or services performed.

Consumers retain their rights under the Consumer Act of the Philippines (RA 7394) against the service provider. DTI CAReS: https://fairtrade.dti.gov.ph/

TikTask does not conduct background checks. Users are responsible for their own safety.

These Terms are governed by Philippine law. • Regular cases: Pasig City / Metro Manila courts • Small claims: user's local court

Disputes with TikTask shall be resolved by individual arbitration under PDRCI rules in Pasig City. If arbitration costs exceed small claims fees for claims under PHP 200,000, TikTask will advance the difference.

TikTask may update these Terms at any time. Continued use means acceptance.

TikTask may update these Terms at any time. Continued use means acceptance.

Email: admin@tiktask.work

Email: admin@tiktask.work

TikTask is an online marketplace that connects Customers/Posters (users who post tasks or request services) and Taskers (users who offer to perform services). TikTask generally acts as a platform provider and may process personal data to create and maintain accounts, facilitate matching and communications, enable payments, manage trust and safety, and comply with legal obligations. This Privacy Policy applies to personal data we process as a Personal Information Controller or Personal Information Processor.

We may collect: A. Information you provide: • Account and profile: Name, email, phone, password, address, profile photo, skills • Task and transaction information: Task descriptions, offers, messages, reviews • Payment information: Payment methods, bank details, transaction history • Verification data: Government ID, selfie/video verification (optional/when required) B. Information we collect automatically: • Device and usage data: IP address, device info, browser type, log data • Location data: Approximate location from IP; precise location only if enabled C. Information from third parties: • Social login details, payment confirmations, verification signals

We use your personal data to: • Provide and operate the Platform (account management, task posting, communications, support) • Process payments and payouts, prevent fraud, and reconcile transactions • Ensure safety and integrity (detect fraud, prevent abuse, resolve disputes) • Improve services and personalize content • Send service and marketing messages (you can opt out anytime) • Comply with legal obligations

We process personal data based on: • Consent (optional profile info, marketing, certain verifications, location) • Contract (to provide Services and fulfill obligations) • Legal obligation (tax, accounting, lawful requests) • Legitimate interests (platform security, fraud prevention, service improvement) For sensitive personal information, we process only when allowed with appropriate safeguards.

Depending on your settings and activity, other users may see: • Your name/display name, profile photo, ratings/reviews • Task-related content you post • Messages exchanged through the Platform (not public) • General location area (city/region) rather than precise address IMPORTANT: Avoid posting sensitive personal data in public fields. If you disclose personal data publicly, it may be viewed and used by others.

We may disclose personal data to: A. Other users: Customers and Taskers receive each other's relevant details to complete tasks B. Service providers: Payment processors, cloud hosting, customer support, analytics, verification providers C. Legal and safety: Where reasonably necessary to comply with law, investigate fraud, enforce Terms, or protect rights D. Business transfers: Data may be transferred in merger, acquisition, or asset sale We do NOT sell your personal data for third-party direct marketing.

We use cookies and similar technologies to: • Keep you logged in and secure • Remember preferences • Analyze usage and performance • Measure marketing effectiveness You can manage cookies through your browser settings. Disabling cookies may limit some features. For mobile apps, control permissions through your device settings.

You may receive: • Service messages (task status, security alerts, account notices) — these are necessary • Marketing messages — you can opt out anytime via in-app settings, email unsubscribe link, or by contacting us

We retain personal data only as long as necessary to: • Provide the Services • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain records for legitimate business purposes If you request account deletion, we will delete or anonymize your data within 30 days, unless we must retain certain data longer for legal compliance or claims.

We use reasonable administrative, technical, and organizational measures to protect personal data, including: • Encryption in transit and at rest • Access controls and authentication • Secure payment processing (PCI-compliant providers) • Monitoring and security updates No system is 100% secure. You are responsible for keeping your password confidential.

TikTask may store or process data using service providers outside the Philippines. When transferring personal data internationally, we implement appropriate safeguards consistent with Philippine law and NPC guidance, including contractual protections, security measures, and vendor due diligence.

Subject to lawful limitations, under the Philippines Data Privacy Act (RA 10173), you may have the right to: • Be informed about data collection and processing • Access your data • Object to processing • Correct or rectify inaccurate data • Erase or block data (in certain cases) • Data portability • Claim damages for proven harm from unlawful processing • File a complaint with the National Privacy Commission (NPC) Contact us to exercise your rights.

TikTask is intended for users 18 years old and above. We do not knowingly collect personal data from minors. If you believe a minor has provided data to us, contact us and we will take appropriate action.

TikTask may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

We may update this Privacy Policy from time to time. If changes are material, we will notify you via the Platform and/or email. Continued use of TikTask after updates means you accept the revised policy.

TikTask Privacy Contact Email: privacy@tiktask.ph Data Protection Officer: dpo@tiktask.ph National Privacy Commission (Philippines) Website: https://www.privacy.gov.ph Email: info@privacy.gov.ph Hotline: (+632) 8234-2228 If you believe your data privacy rights have been violated, you may file a complaint with the NPC.